At Lina Shine, we value our customers and aim to provide the best possible shopping experience. If you are not completely satisfied with your purchase, we offer a 7-day refund policy subject to the following terms and conditions:

Eligibility for Refunds:

• To be eligible for a refund, you must request a return within 7 days from the date of purchase.
• The item must be unused, in the same condition that you received it, and in its original packaging.

Non-Refundable Items:

Certain items are exempt from being returned. These include perishable goods, intimate or sanitary products, hazardous materials, and gift cards.

Return Process:

• To initiate a return, please contact our customer service team at info@linashine.com.
• Provide your order number, the reason for the return, and any other required information.
• Once your return is approved, you will receive instructions on how to send your item back to us.

Return Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refund Process:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund, please contact us at info@linashine.com.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us at info@linashine.com.

Contact Us:

If you have any questions about our 7-day refund policy, please contact us at:

Lina Shine

Canal Road, Faisalabad, Punjab, Pakistan

info@linashine.com

03137055453

Thank you for shopping with Lina Shine. We appreciate your business and look forward to serving you again.